Our First Real Estate Closing from Social Media

Our First Real Estate Closing from Social Media

“We actually got our first deal from the social media marketing shortly after signing up with that service, it was fantastic!” Monarch Title Services in Columbus, Ohio, excels at providing closing services boasts “over 100 years of collective experience in the Real Estate industry.” In fact, they pride themselves on industry knowledge of even the most complex deal, and even provide a tailored experience for every transaction. However, in the past they struggled to use social media effectively – even when using a social media agency. “We had always heard we needed to have a solid social media marketing strategy, but with so many tactics and options out there we found very little that was tuned to our industry,” said Richelle Sammons, Monarch’s President. “TitleTap is focused on our industry and their bundled solutions have really helped us consolidate our vendor management,” Sammons continued. “We actually got our first deal from the social media marketing shortly after signing up with that service, it was fantastic!”   Here are a few ways you can effectively use social media in your business without spending a lot of time. 3 Ways to Use Social Media Effectively If You Sell Title Insurance 1. Claim Your Listings It may seem obvious, but so many businesses still haven’t claimed their pages and listings in social media.  There is a misconception that by not having a Facebook page, no one will be able to leave a negative review. That is far from the truth. In fact, Facebook, Google, Yellow Pages, and other social business listing sites aggregate public business data. If you don’t have a business...
3 Social Media Ideas Title Agents Can Use RIGHT NOW to Drive Millennial Home Buyers

3 Social Media Ideas Title Agents Can Use RIGHT NOW to Drive Millennial Home Buyers

Today I’m going to give you 3 topics to use on social media to drive direct consumer business.  A lot of marketing in the title industry has been historically focused on Realtors and Lenders – and rightfully so. However, a brave new marketing world is upon us with millions of millennials that spend a significant amount of time on Facebook and the Internet, and have become savvy in Googling to find their next home. In fact, 80% of home purchases start online. If millennials cannot find you in the places they expect, like Facebook, or you don’t have any star ratings as they are accustom to seeing with products and companies they do business with, they may not close with you. Although you cannot neglect the Realtors and Lenders, as time goes on you’ll see an increase in direct consumer business from targeted social media marketing. What I’m going to share with you today are 3 ideas you can use to market direct to consumers. I’ll even give you resources you can use to begin today. Topic 1) Consumers don’t know what title insurance is OR why it is important Many title companies do a good job of explaining what title insurance is on their website in an FAQ or another “about” page. What they fail to do is explain why it is important, and why the consumer should care. In other words, they are not explaining it in a way that helps the consumer understand the peace of mind it provides. For example, a common description might say something like “title insurance protects your home from unforeseen liens...
The Importance of Best Practices and Security in the Title Insurance

The Importance of Best Practices and Security in the Title Insurance

With cyber fraud at a record high, most industries are getting more strict with security requirements. This includes the land title industry. And with good reason – according the FBI, almost $1 billion was “diverted or attempted to be diverted” from real estate purchase transactions in 2017 alone. That number jumped from just $19 million in 2016. Here is what one of our customers had to say: “[TitleTap] uniquely represent[s] the title business by offering industry specific web design and other technology products that are sales driven and ensure compliance and security. [Their] team is responsive, thorough and committed to serving their customers and continues to be an amazing company to work with!” Concerned about a hacked website and fraudulent email? You should be! We received a bogus email and decided to dissect it for educational purposes. Here is what to look out for. Disclosure Please note that we are not law enforcement nor attorneys. As such the following is for entertainment and educational purposes only and not legal advice. Please refer to your underwriters, security partners, insurance providers, and the FBI guidelines on how to properly determine and handle wire fraud emails. Example Wire Fraud Email Green Flags – That Might Make This Email Seem Legitimate Subject: New Title Order “Attached is the new title request with contract.” “CD” “E & O Policy” “chain of title” “CPL” (Closing Protection Letter) “Wiring instructions” “Prelim CD” Mentioning of “page 3” and “tax pro-rations, Realtor Commissions, and HOA Dues” “Florida” (which is where I live) Legitimate, Generic Law Firm “Contract is enclosed via encrypted secure OUTLOOK365 PDF format.” Area Code matches Address...
How We Got Our First Real Estate Deal From Our Website

How We Got Our First Real Estate Deal From Our Website

“We receive compliments regularly on our website and most exciting of all have been receiving orders from it as well.” Building a website can be daunting. For most title agents and real estate attorneys, it’s just one more task on top of everything else required to run a successful business. It can be especially stressful when you’re dealing with things that may be outside your comfort zone. While you’re trying to find the right time, you may be sitting on an old, stale website that – quite frankly – isn’t doing anything for you. It may even be hurting your online reputation. Insight Title’s Story This is exactly that happened to Insight Title out of St. Louis, Missouri, a full-service title insurance agency providing residential, commercial, and specialty title services. They’ve struggled for years with their online presence. Barb Seerey, Executive Vice President, told us, “Prior to being a TitleTap customer, we were embarrassed by our old website. We never utilized online marketing as a means to build our reputation, branding, or even grow our business.” For Insight Title, choosing a vendor partner that came from the title industry with niche expertise was important. It helped them achieve faster results. “After launching our TitleTap website, we saw results quickly,” said Seerey. “We receive compliments regularly on our website and most exciting of all have been receiving orders from it as well. We are very happy! Thank you!” Time and Budget Constraints Barb isn’t alone. Many title agents and real estate attorneys feel this pain. If taking on another project wasn’t enough, salt to the wound often comes in the...
How One Title Agent Automates Their Monthly Realtor Trainings

How One Title Agent Automates Their Monthly Realtor Trainings

Mint Title is founded on the premise of being an innovator and educator in the real estate industry. For decades, consumers, real estate agents, and title professionals have been intertwined – yet unclear on each other’s roles. Most importantly, they don’t understand how they can add value to help each other find success. With a blend of Realtors and title industry professionals, the leadership and staff at Mint are committed to providing real value to the Realtor community. They work to educate all parties about title insurance. In fact, the idea for their name is to bring a “fresh” approach to title insurance in their market. They do this by educating consumers about the insurance policies they are getting and helping real estate agents differentiate themselves to find success. Monthly Educational Workshops One of the ways Mint Title educates their clients is by hosting several workshops each month. People can register in advance from their website. To make sure all of the events are published and marketed without a hitch, TitleTap’s customer success team is simply part of Mint Title’s mailing list. The Facilitator of Fabulous at Mint Title, Adele Seger Lita, had this to say: “Ongoing monthly Realtor workshops are critical touch points for our business … Being able to leverage the TitleTap team as part of our website plan to update the online monthly workshop calendar is awesome! It seriously feels like we have an extension of our internal team focused on digital which allows me to stay focused on more important tasks for our business.” “Each month we get an email with a list of events...

Online Reputation Management with Consumer Complaint Resolution Tracking Released

Tampa, FL: TitleTap, the leading provider of real estate law and title insurance website marketing tools, announces a new solution that combines an easy way for consumers to share positive reviews on places like Facebook and Google, while satisfying the requirement for consumer complaint resolution tracking. “While logging and resolving complaints is a requirement in the industry, Googling a business to look for negative reviews has simply become a norm among consumers. This makes it more important than ever to encourage customers to leave reviews of positive experiences on social channels like Facebook,” said TitleTap COO, Eliot Dill. In fact, according to a recent Forbes article, 90% of consumers read online reviews before visiting a business, and moreover 84% trust online reviews as much as a personal recommendation. TitleTap CEO, Dean Collura stated, “Currently many of our customers track consumer complaints with Excel spreadsheets in order to maintain compliance with Pillar 7 of ALTA’s Best Practices. Making this process less manual has been a big request over the past couple of years.” Likewise, the power of public reviews is not something that can be ignored. Even though in many markets the Realtor and Lender can influence where a transaction may close, consumers in ever increasing numbers are still looking for online reviews of their service providers including Real Estate Attorneys and Title Agents. We are dealing with positive and negative feedback in both cases which is why it made sense to create a 2 in 1 solution. A solution specifically tuned for the Title Industry helps address the requirements expected for best practices while increasing the ease with which...
New Website Blogging Service Announced

New Website Blogging Service Announced

TitleTap launches a new blogging service for Title Agents and Attorneys to help them be found in search engines. Tampa, FL: TitleTap, the leading provider of subscription based websites and turn-key marketing  tools, announced the launch of their new blogging service for Title Agents and Real Estate Attorneys . “Getting found in online today has a lot to do with content and information.  Blogging strategically  not only supports boosted ranking results but also helps you become the authority in your market while  fueling your other marketing mediums like social, email, flyers and PR,” said Eliot Dill, Co-Founder and COO of TitleTap. Starting November 1st, 2017 TitleTap will be offering their new blogging service to both Real Estate Law Firms and Title Insurance Companies. “We recognized many of our customers simply do not have the bandwidth to stay consistent with their blog so we made a decision to do something about it.  Blogs can be leveraged for multiple purposes and have amazing benefits that we are excited to start seeing our customers take advantage of,” added TitleTap’s CEO, Dean Collura. To find out more information about TitleTap and receive all the details on their blogging service visit their website at www.TitleTap.com. About TitleTap: TitleTap was founded in 2013 by a former Title Agent manager, industry consultant, and active Realtor who helped grow a title company from 1 to 16 offices. They provide subscription based turn-key marketing solutions and websites for title agents and law firms across the...
TitleTap Unveils New Title Insurance And Attorney “Website For Life” Customer Loyalty Program

TitleTap Unveils New Title Insurance And Attorney “Website For Life” Customer Loyalty Program

TitleTap unveils a new customer loyalty program called “Website For Life” that gives long-time customers free redesigns periodically. Tampa, FL: TitleTap, the leading provider of real estate law and title insurance website marketing tools, announced the launch of their new customer loyalty program called “Website For Life” on October 16th, 2017.    “We live in an era where technology changes incredibly fast.  Equally, the way consumers digest information and how they want to be communicated with constantly changes.  We are very excited about launching “Website For Life.”  Our goal with this loyalty program is to help our customers maintain a website presence that is fresh and current with the latest trends without the worries of starting from scratch or spending a ton of money on a re-design,” said TitleTap Co-Founder and CEO, Dean Collura. TitleTap customers will have the opportunity to upgrade their TitleTap website once every 3 years with the latest design templates TitleTap has available with no extra setup fees and benefit from a streamlined migration process.    To find out more information about TitleTap and receive all the details on their new loyalty program, “Website For Life,” visit their website at www.TitleTap.com. About TitleTap: TitleTap was founded in 2013 by a former Title Agent manager, industry consultant, and active Realtor who helped grow a title company from 1 to 16 offices. They provide subscription based turn-key marketing solutions and websites for title agents and law firms across the...
How to start a blog for your title company (even if you’re not a writer)

How to start a blog for your title company (even if you’re not a writer)

“B2B marketers who blog gain a 67% increase in lead generation over their peers that don’t.” If you’re not blogging for your business yet, that’s ok. I’m not going to go on and on about why you should be doing it, because at this point — you should know. Suffice it to say that content marketing is really important when it comes to your overall business growth. A well-executed blog is good for your brand authority, reputation, and discoverability, i.e., how easy it is for would-be customers to find you. B2B marketers who blog gain a 67% increase in lead generation over their peers that don’t. (Hubspot) Mull over that for just a second. If your goal is to grow your company, blogging could be the ticket. Now that you know that — how do you get started? 1. Start with what you know. It’s no secret that the key to writing is writing what you know. You’re a title agent and you know closing. Think about all the most common questions you get from real estate agents and write them all down. How about questions you get from buyers and sellers? Write those down, too. Now turn each one into a blog. 2. Keep it conversational. This is a really common mistake I see with someone who is new to blogging. There’s this misconception that for people to respect what you write, you have to sound smart. This is not so. You should write the way you would speak. A blog is all about quick, digestible information that someone can use. Most people aren’t looking for academic writing....
Real Estate Closings Are Like Baseball

Real Estate Closings Are Like Baseball

A Fenway story… A few years back my family and I went to Maine for vacation. The day we landed in Boston the Red Sox were playing the Rays in the nostalgic Fenway Park. We decided to go in order to kick off vacation quickly, and to give our kids the REAL baseball experience. The next day my wife asked us what our favorite part of the game was. For me it was the weather, the home runs over the green monster, and overall atmosphere of the park. My son’s reply, who was 4 years old at the time, was “Peanuts! Get Your Peanuts!”. After all of the time and money spent to create this experience, the thing he remembered most was the vendor walking up and down the aisles yelling “peanuts” at the top of his lungs. Every time I remember my son’s response it reminds me that we each consume experiences differently. My son had a much different experience of Fenway than I, just as your customers probably have different reasons for why they use your services over your competitors. Your Marketing is No Different. Too often we see companies use a catch-all marketing statement to try and appeal to everyone. But as the the old saying goes “if you try to attract everyone, you attract no one.” “if you try to attract everyone, you attract no one.” Certain marketing messages will resonate with the investor, while others will resonate with the newly licensed Realtor, yet others will resonate with the homebuyer, and so on. For example, a statement like “We have experience closing properties for first-time...