Title and settlement agency customers can provide reviews for the web and social media through direct links within ResWare’s automated emails.
Superior, CO, (October 6, 2020) – Adeptive Software, developers of the powerful title and escrow production software, ResWare®, has added Feedback Automatic by TitleTap to the platform. ResWare customers can add feedback request links to auto-generated emails prompting customers to provide public reviews.
With service experience and peer reviews, influential factors in consumer buying decisions, and search engine rankings, Feedback Automatic makes it easy for agency customers to share positive feedback. If the experience is less than favorable, the process triggers a private message to the agency.
“Online reviews are a big influence on today’s buying decisions, as is asking friends or co-workers to refer a lender, title agency, or real estate professional. It’s only natural to offer (and automate) review functionality into ResWare so customers get real-time feedback,” said Terri Hanson, Adeptive’s vice president of account services.
CEO and co-founder of TitleTap, Dean Collura, added “One of the biggest challenges customers face when asking for feedback, an online review or applying any marketing around the positive feedback received is consistency. Everyone is busy and having a solid strategy for online reviews is not always top of mind, however, what others have to say about their experience with a company often plays a role as to whether new business comes in the door or not. Now ResWare customers can leverage Feedback Automatic to remove the heavy lifting and accelerate lead generating opportunities through the great experiences they deliver.”
ResWare customers should speak with their account director to learn more about this new integration. If you interested in learning more about the power of ResWare, connect with us at [email protected].
TitleTap was founded in 2013 by a former title agent manager, industry consultant, and active REALTOR® who helped grow a title company from one to 16 offices. They provide subscription based turn-key marketing solutions and websites for title agents and law firms across the country. FeedbackAutomatic is powered by TitleTap and designed to automate feedback gathering and positive online review sharing to help businesses generate more referral leads. To learn more about Feedback Automatic, visit feedbackautomatic.com or request a demo.
The following post originally appeared here on our partner’s website: https://www.adeptivesw.com/resources/insights-and-events/titletap